We stand by our products. Each one is made using durable materials and checked for quality before shipping. We have put a one-year warranty on all orders (details below). We have had customers who have been using their Gravity Razors products for many years without issue but we understand that accidents happen!
Gravity Razors products are made to last! However, if your item becomes defective within one year of your purchase, you qualify for a replacement. Please keep in mind that products that have been used outside normal day to day wear and tear, etc. will not qualify for a replacement.
If you feel you would qualify for a replacement please contact us and we’ll happily verify the warranty for you!
Send an email to firstname.lastname@example.org with the following information and our customer service team will verify your warranty:
- Full Name
- Order Number
- Picture of the defective item
- Name of the item you would like as a replacement
- Your current shipping address
Our customer service team will contact you to review your warranty claim so we appreciate your patience!
*Razors that were included in an order for promotional reasons or were awarded as an item in a giveaway cannot be replaced.